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Home
Catering
News
Employee Meal Program
Driver Partners
Restaurant Partners

Home
Catering
News
Employee Meal Program
Driver Partners
Restaurant Partners

Home
Catering
News
Employee Meal Program
Driver Partners
Restaurant Partners

Restaurant Partner Help Center

Getting Started

Logging in to the Restaurant Portal
Restaurant Portal Dashboard
Adding Additional Portal Users
Optimizing Portal Configurations
Foodja Contacts

Orders

Order Notifications
Confirming Orders Through the Portal
Labeling an Order
Order History
Canceled Orders
Order Capacity Score
On Time Score
Order Reliability Score

Hours

Pickup Schedule Score
Hours Validation Score
Confirming Your Hours
Updating Your Hours
Temporary Closures

Menus

Menu Validation Score
Confirming Your Menu(s)
Updating Your Menu(s)

Photos

Restaurant Listing Photos
Menu Header Photo

Performance

Store Performance
Client Satisfaction

Accounting

Statements
Payment Schedule
Updating ACH Information

Marketing Programs

Page Rank Program
Points Program
Direct Menu Link
Window Stickers
Google My Business

Statements

Accessing Your Statements

Log in to the Restaurant Portal and visit the Statements page

Select either the link or PDF icon to access your desired statement

Statement Summary

Billing Code: Identifies the ACH payout account. Multiple locations can share one code. 
Restaurant Location: The store that fulfilled the order. 
Delivery Date: When the order was delivered. 
Order #: Unique Foodja order reference.
Restaurant Total: Earnings before deductions. 
Amount Due: Final payout amount after fees or adjustments.

What to do If Something Looks Incorrect

If you have any questions or concerns, please contact our Accounting Department by sending an email to: accounting@foodja.com.

What information to include:

Statement Date
Order #
Description of concern

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