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Restaurant Partner Help Center

  • Getting Started
  • Orders
    • Order Alerts
    • Confirm Orders
    • Order Labels
    • Order History
    • Canceled Orders
    • Capacity Score
    • On-Time Score
    • Reliability Score
    • Order Alerts
    • Confirm Orders
    • Order Labels
    • Order History
    • Canceled Orders
    • Capacity Score
    • On-Time Score
    • Reliability Score
  • Hours
    • Pickup Schedule Score
    • Hours Validation Score
    • Confirm Hours
    • Update Hours
    • Temporary Closure
    • Pickup Schedule Score
    • Hours Validation Score
    • Confirm Hours
    • Update Hours
    • Temporary Closure
  • Menus
    • Menu Validation Score
    • Confirm Your Menu(s)
    • Update Your Menu(s)
    • Menu Validation Score
    • Confirm Your Menu(s)
    • Update Your Menu(s)
  • Photos
    • Resize Photos
    • Submit Photos
    • Resize Photos
    • Submit Photos
  • Performance
    • Store Performance
    • Client Satisfaction
    • Store Performance
    • Client Satisfaction
  • Accounting
    • Updating ACH Information
    • Payment Schedule
    • Statements
    • Updating ACH Information
    • Payment Schedule
    • Statements
  • Marketing Programs
    • Page Rank Program
    • Points Program
    • Direct Menu Link
    • Window Stickers
    • Google My Business
    • Page Rank Program
    • Points Program
    • Direct Menu Link
    • Window Stickers
    • Google My Business
  • Log in to Portal
  • Portal Dashboard
  • Adding Users
  • Portal Settings
  • Contacts
  • Log in to Portal
  • Portal Dashboard
  • Adding Users
  • Portal Settings
  • Contacts

Optimizing Portal Configurations

Configuration Score

Confirm your menu(s) every 60 days

Confirm your pickup hours every 60 days    

Set your order capacity to High   

Verify the pickup date and scheduled pickup time      

Pro Tip

Strong scores = more trust, more orders, more revenue

order support

Speak to our Restaurant Support Team: 800-367-5402
Email our Restaurant Support Team: clientsuccess@foodja.com

PORTAL Support

Email our Restaurant Portal Support: restaurantportal@foodja.com

training resources

Getting Started with Foodja
Restaurant Portal Guide

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