Skip to content
  • Rewards
  • Rewards
ORDER NOW
  • Home
  • Catering
  • News
  • Employee Meal Program
  • Driver Partners
  • Restaurant Partners
  • Home
  • Catering
  • News
  • Employee Meal Program
  • Driver Partners
  • Restaurant Partners
  • Home
  • Catering
  • News
  • Employee Meal Program
  • Driver Partners
  • Restaurant Partners
  • Home
  • Catering
  • News
  • Employee Meal Program
  • Driver Partners
  • Restaurant Partners

Restaurant Partner Help Center

Getting Started

Logging in to the Restaurant Portal
Restaurant Portal Dashboard 
Adding Additional Portal Users
Optimizing Portal Configurations
Foodja Contacts

Orders

Order Notifications
Confirming Orders Through the Portal
Labeling an Order
Order History
Canceled Orders
Order Capacity Score
On Time Score
Order Reliability Score

Hours

Pickup Schedule Score
Hours Validation Score
Confirming Your Hours
Updating Your Hours
Temporary Closures

Menus

Menu Validation Score
Confirming Your Menu(s)
Updating Your Menu(s)

Photos

Restaurant Listing Photos
Menu Header Photo

Performance

Store Performance
Client Satisfaction

Accounting

Statements
Payment Schedule
Updating ACH Information

Marketing Programs

Page Rank Program
Points Program
Direct Menu Link
Window Stickers
Google My Business

Menu Validation Score

Menu Validation Score

What This Means

Your Menu Validation Score reflects how recently you’ve confirmed your menu in the Restaurant Portal. Regular confirmation ensures your menu details are accurate and up to date.

Why It matters

An accurate menu helps create a smooth ordering experience for customers. Keeping your menu up to date reduces order issues, builds trust, and helps you capture more opportunities.

Best Practice

Confirm your menu(s) at least once every 60 days, even if nothing has changed. A quick confirmation helps prevent order issues and keeps your restaurant ready for more orders.

Menu Support

Email our Menus Team: menus@foodja.com

PORTAL Support

Email our Restaurant Portal Support: restaurantportal@foodja.com

training resources

Getting Started with Foodja

Not what you're looking for? Find your help center below

Catering & Team Orders

Cafe

Driver Partner

Foodja Apple Store Download button
Foodja Apple Store Download button
Foodja Google Play button
WAYS TO ORDER
  • Catering
  • Team Orders
  • Cafe
PARTNER WITH US
  • For Restaurants
  • For Drivers

© 2026 Foodja All Rights Reserved.