Hours Validation Score

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Catering
News
Employee Meal Program
Driver Partners
Restaurant Partners

Home
Catering
News
Employee Meal Program
Driver Partners
Restaurant Partners

Home
Catering
News
Employee Meal Program
Driver Partners
Restaurant Partners

Restaurant Partner Help Center

Getting Started

Logging in to the Restaurant Portal
Restaurant Portal Dashboard
Adding Additional Portal Users
Optimizing Portal Configurations
Becoming a Cafe Partner
Foodja Contacts

Orders

Order Notifications
Confirming Orders Through the Portal
Labeling an Order
Order History
Canceled Orders
Order Capacity Score
On Time Score
Order Reliability Score

Hours

Pickup Schedule Score
Hours Validation Score
Confirming Your Hours
Updating Your Hours
Temporary Closures

Menus

Menu Validation Score
Confirming Your Menu(s)
Updating Your Menu(s)

Photos

Restaurant Listing Photos
Menu Header Photo
Updating Your Photos

Performance

Store Performance
Client Satisfaction

Accounting

Statements
Payment Schedule
Updating ACH Information

Marketing Programs

Page Rank Program
Points Program
Direct Menu Link
Window Stickers
Google My Business

What This Means

Your Hours Validation Score reflects how recently your pickup hours have been confirmed. Regular confirmation helps ensure your availability is accurate for customers placing orders.

Why It Matters

Accurate pickup hours help your restaurant appear in more searches and allow customers to order with confidence. Keeping your hours up to date can lead to increased visibility and more order opportunities.

Best Practice

Confirm your pickup hours at least once every 60 days, even if your hours haven’t changed. A quick confirmation helps maximize visibility and prevent missed opportunities.

order support

Speak to our Customer Success Team: 657-203-8537
Email our Customer Success Team: clientsuccess@foodja.com

PORTAL Support

Email our Restaurant Portal Support: restaurantportal@foodja.com

training resources

Getting Started with Foodja
Restaurant Portal Guide

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