Restaurant Partner Help Center

Confirm Orders

When a new catering order is placed, your restaurant will receive an order notification. Confirming the order lets Foodja know your team has reviewed the details and is ready to prepare the order for pickup.

Consistent order confirmations help maintain strong operational performance and ensure customers receive a reliable ordering experience.

Log in to the Restaurant Portal and visitthe In Progress Orders page            

Select the location you’d like to confirm an order for

Locate the order by date and order number

Verify the pickup date and scheduled pickup time

Select the CONFIRM button to let us know you’re ready to complete the order

Pro Tip

If an order has been confirmed, select the + button on the left hand side to see who made the confirmation

order support

800-367-5402
clientsuccess@foodja.com

PORTAL Support

restaurantportal@foodja.com