Restaurant Partner Help Center

Client Satisfaction

What This Means

Your Client Satisfaction Rating reflects the average rating customers give your orders. After each order, customers are asked to rate their experience based on accuracy, food quality and overall satisfaction.

Why It Matters

Your rating helps your restaurant stand out on the Foodja marketplace. Customers can filter restaurants by rating. Higher scores build trust, increase visibility and lead to more repeat orders.

Best Practice

Focus on consistency across every order. Accurate menus, on-time preparation and high-quality food all contribute to a better customer experience and stronger ratings.

Where to View Your Ratings

You can view your Client Satisfaction Ratings in the Order History section of the Restaurant Portal.

Order Performance