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Restaurant Partner Help Center

Getting Started

Log In to Portal
Portal Dashboard
Adding Users
Portal Settings
Contacts

Orders

Order Alerts 
Confirm Orders
Order Labels
Order History
Canceled Orders
Capacity Score
On-Time Score
Reliability Score

Hours

Pickup Schedule Score
Hours Validation Score
Confirm Hours
Update Hours
Temporary Closures

Restaurant Partner Help Center

  • Getting Started
    • Log in to Portal
    • Portal Dashboard
    • Adding Users
    • Portal Settings
    • Contacts
    • Log in to Portal
    • Portal Dashboard
    • Adding Users
    • Portal Settings
    • Contacts
  • Orders
    • Order Alerts
    • Confirm Orders
    • Order Labels
    • Order History
    • Canceled Orders
    • Capacity Score
    • On-Time Score
    • Reliability Score
    • Order Alerts
    • Confirm Orders
    • Order Labels
    • Order History
    • Canceled Orders
    • Capacity Score
    • On-Time Score
    • Reliability Score
  • Hours
    • Pickup Schedule Score
    • Hours Validation Score
    • Confirm Hours
    • Update Hours
    • Temporary Closure
    • Pickup Schedule Score
    • Hours Validation Score
    • Confirm Hours
    • Update Hours
    • Temporary Closure
  • Menus
    • Menu Validation Score
    • Confirm Your Menu(s)
    • Update Your Menu(s)
    • Menu Validation Score
    • Confirm Your Menu(s)
    • Update Your Menu(s)
  • Photos
    • Resize Photos
    • Submit Photos
    • Resize Photos
    • Submit Photos
  • Performance
    • Store Performance
    • Client Satisfaction
    • Store Performance
    • Client Satisfaction
  • Accounting
    • Updating ACH Information
    • Payment Schedule
    • Statements
    • Updating ACH Information
    • Payment Schedule
    • Statements
  • Marketing Programs
    • Page Rank Program
    • Points Program
    • Direct Menu Link
    • Window Stickers
    • Google My Business
    • Page Rank Program
    • Points Program
    • Direct Menu Link
    • Window Stickers
    • Google My Business

Hours Validation Score

Hours Validation Scores

What This Means

Your Hours Validation Score reflects how recently your pickup hours have been confirmed. Regular confirmation helps ensure your availability is accurate for customers placing orders.

Why It Matters

Accurate pickup hours help your restaurant appear in more searches and allow customers to order with confidence. Keeping your hours up to date can lead to increased visibility and more order opportunities.

Best Practice

Confirm your pickup hours at least once every 60 days, even if your hours haven’t changed. A quick confirmation helps maximize visibility and prevent missed opportunities.

Portal Support

Email our Restaurant Portal Support: restaurantportal@foodja.com

Training Resources

Getting Started with Foodja
Restaurant Portal Guide

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