Restaurant Help Center
Frequently asked Questions
How do I contact Restaurant Partner Support?
Need assistance with an order? Please call us at 800-367-5402 or complete the form here.
How do I sign up to receive order notifications?
Have a restaurant portal administrator add your email and mobile number to a store location to start receiving order notifications.
How do I get access to the restaurant portal?
How to submit a menu update?
Visit the menu status page and locate the view eye icon. If the menu is incorrect, select the ‘No’ button. Upload a digital copy of your updated menu or attach a website link.
How do I add my restaurant to Foodja?
Become a Foodja Restaurant Partner by visiting the restaurant partner page here, and our team will reach out with the next steps.
How do I make a substitution to an order?
If item substitutions are needed, please contact us at 800-367-5402 or clientsuccess@foodja.com, and we will confirm with the client.
What if I need more time to fulfill the order?
If you need more time to complete any order, please contact us at 800-367-5402 or clientsuccess@foodja.com and we will coordinate with the client accordingly.
How do I contact Accounting?
If you require assistance from our Accounting Department, please complete our accounting support form here.
Need more assistance regarding restaurant partnership? Contact us here.