Catering Help Center
Frequently asked Questions
How do I contact Customer Support?
Please call us at 800-367-5402 or complete the form here, and we will be happy to assist.
How do I track my order?
Visit My Account, click Order History, and select the green tracking icon to view the live status of your order.
How do I sign up for catering?
Complete the sign-up form here to start enjoying professional delivery to your office.
Can I cancel my order?
There are two ways to cancel orders. Simply log in and go to Order History under My Account to find and cancel your order. You’ll receive a cancelation confirmation via email. If needed, you can also call Customer Support at 800-367-5402. For cancelations after 2 p.m. we follow the restaurant’s cancelation policy.
Does Foodja offer expense reporting?
You can add a billing email to your Foodja profile to automatically send delivered order receipts or invoices to your expense account daily.
How do I contact Rewards Support?
Our Rewards support team is here to help. Please fill out our rewards support form here to get started.
What delivery times are available?
We can arrange delivery from most restaurants 6:00 a.m. to 9:00 p.m. 7 days a week. When submitting your order you may specify the time which you would like your order to be delivered. If you need something delivered outside of this window, please call us and we will do our best to arrange something for you.
How do I use a coupon code?
After you’ve finished shopping and are reviewing your cart, enter the coupon code and click Apply.
Where is my receipt/invoice?
Once you submit your order you will receive a confirmation email with your order details. This is your receipt/invoice. You can also view all order details under My Account/Order History.
How do I contact Accounting?
If you require assistance from our accounting department, please complete our accounting support form here.
Need more assistance regarding Catering? Contact us here.