Restaurant Help Center
getting Started
- Logging in to Restaurant Portal
- Restaurant Portal Dashboard
- Adding Additional Portal Users
- Optimizing Portal Configurations
- Becoming a Cafe Partner
- Foodja Contacts
Orders
- Order Notifications
- Confirm Orders Through the Portal
- Labeling and Order
- Order History
- Canceled Orders
- Order Capacity Score
- On Time Score
- Order Relaibility Score
Hours
- Pickup Schedule Score
- Hours Validation Score
- Confirming Your Hours
- Updating Your Hours
- Temporary Closures
- Foodja Contacts
Menus
- Menu Validation Score
- Confirming Your Menu(s)
- Updating Your Menu(s)
Photos
- Restaurant Listing Photo
- Menu Header Photo
- Updating Your Photos
Performance
- Store Performance
- Client Satisfaction
Accounting
- Statements
- Payment Schedule
- Updating ACH Information
Marketing
- Page Rank Program
- Points Program
- Direct Menu Link
- Window Stickers
- Google My Business
Getting Started
Logging in to the Restaurant Portal
Restaurant Portal Dashboard
Adding Additional Portal Users
Optimizing Portal Configurations
Becoming a Cafe Partner
Foodja Contacts
Orders
Order Notifications
Confirming Orders Through the Portal
Labeling an Order
Order History
Canceled Orders
Order Capacity Score
On Time Score
Order Reliability Score
Hours
Pickup Schedule Score
Hours Validation Score
Confirming Your Hours
Updating Your Hours
Temporary Closures
Menus
Menu Validation Score
Confirming Your Menu(s)
Updating Your Menu(s)
Photos
Restaurant Listing Photo
Menu Header Photo
Updating Your Photos
Performance
Store Performance
Client Satisfaction
Accounting
Statements
Payment Schedule
Updating ACH Information
Marketing
Page Range Program
Points Program
Direct Menu Link
Window Stickers
Google My Business
Frequently asked Questions
How do I contact Restaurant Partner Support?
Need assistance with an order? Please call us at 800-367-5402 or complete the form here.
How do I sign up to receive order notifications?
Have a restaurant portal administrator add your email and mobile number to a store location to start receiving order notifications.
How do I get access to the restaurant portal?
How to submit a menu update?
Visit the menu status page and locate the view eye icon. If the menu is incorrect, select the ‘No’ button. Upload a digital copy of your updated menu or attach a website link.
How do I add my restaurant to Foodja?
Become a Foodja Restaurant Partner by visiting the restaurant partner page here, and our team will reach out with the next steps.
How do I make a substitution to an order?
If item substitutions are needed, please contact us at 800-367-5402 or clientsuccess@foodja.com, and we will confirm with the client.
What if I need more time to fulfill the order?
If you need more time to complete any order, please contact us at 800-367-5402 or clientsuccess@foodja.com and we will coordinate with the client accordingly.
How do I contact Accounting?
If you require assistance from our Accounting Department, please complete our accounting support form here.
Need more assistance regarding restaurant partnership? Contact us here.