Restaurant Help Center
Frequently asked Questions
How do I sign up to receive order notifications?
Have a restaurant portal user add your email and mobile number to a store location to start receiving order notifications.
Can I get order notifications and confirm via text?
Yes. We encourage users to receive order notifications via text. A manager with Foodja portal access can add your mobile number to a store location to start receiving order notifications.
How do I get access to the restaurant portal?
To request portal access, a manager with Foodja portal access can send an email to accounting@foodja.com.
How do I make a substitution to an order?
Item substitutions can be made, you can contact us at 800-367-5402 or clientsuccess@foodja.com, and we will confirm with the client.
What if I need more time to fulfill the order?
If you need more time to complete any order, please contact us at 800-367-5402 or clientsuccess@foodja.com and we will coordinate with the client accordingly.
Need more assistance regarding restaurant partnership? Contact us here.